This page tells you how to report a mistake on Solaspins and what happens to it afterwards. It will not promise that the site is error-free — a site that re-reads hundreds of operator terms and studio sheets will get some of them wrong — only that the wrong ones are fixed and the fix is visible.
A comparison site that silently edits a wrong figure looks identical, the day after, to one that was right all along. That is convenient for the publisher and useless for the reader, because it removes the only evidence of how often the publisher is wrong.
So a substantive correction is logged. The page carries what changed and when, the operator's own change log carries the movement where the fact belongs to an operator, and the verification date moves because somebody genuinely re-read the source.
The exception is deliberately narrow, and it is set out in the table below: a typo is not a correction. Fixing a misplaced comma does not tell a reader anything about our reliability, and logging it would bury the entries that do.
02
What happens to which kind of error.
These are Solaspins' own rules for its own pages, so they are structural and carry no observation date. What they produce — change-log lines and verification dates — is dated on the page where it appears.
What happens to
Kind of error
How it is handled
What is left on the page
Wrong fact about an operator, game or studio
The primary source is re-read, the record is corrected, and the verification date moves to the date of that reading.
A dated change-log entry where the fact belongs to an operator record, and the new verification date on the page.
A fact that was right and has since changed
Treated as a change, not an error: the old value and the new one are both recorded with the date the movement was seen.
A change-log line showing the value moving from one figure to the other, retained permanently.
A claim published in the wrong register
Withdrawn or rewritten. A sourced claim written as though we observed it is removed rather than softened.
The corrected sentence, and a note on the page where the original claim was load-bearing.
A broken or moved source link
Re-resolved to the current primary source, or the claim it supported is cut.
The updated link. If the source is gone entirely, the claim goes with it.
Spelling, grammar, formatting
Fixed on sight.
Nothing. It is not a correction and logging it would drown the entries that matter.
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Reporting an error so it can be acted on.
A report that names the source beats a report that names the mistake. These four things let a correction be made the same day rather than turned into a conversation.
01Name the page and quote the sentenceThe exact URL and the words as published. A page can carry a figure in several places, and quoting the one you mean removes the guesswork.02Say what the primary source shows insteadThe operator's cashier, the operator's terms page, the regulator's register, or the studio's own spec sheet. That is the evidence a correction is made against.03Give the date you lookedTerms move. A figure that disagrees with ours may mean we are wrong, or it may mean the operator changed it — and the date is what separates those two cases.04Send it to corrections@solaspins.comReports from operators and studios are read on the same terms as reports from readers. Naming an error in your own listing gets it fixed; it does not get the listing moved.
What a commercial relationship cannot buy.
Operator links on this site are affiliate links, and the affiliate disclosure explains that in full. A commercial relationship does not remove a caveat, fill an empty field, resolve a licence, or take down a correction. An operator can have a fact fixed by showing us the source; nobody can have one removed by asking.
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How long a correction should take.
A factual error with a source attached is fixed as soon as the source has been re-read, which for a cashier figure or a register entry usually means the same day the report arrives.
A correction that requires re-reading a full set of terms — a bonus wagering structure, a restricted-region list — takes longer, because the fix is worth nothing unless the whole record is re-checked rather than the one line that was complained about.
If a claim cannot be re-verified at all, it is removed rather than left standing with a stale date. An unverifiable fact on a site whose entire proposition is verification is worse than a gap, and gaps are published here as gaps.
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Questions worth asking.
Do you log every change to a page?
No. Substantive corrections and moved facts are logged; typos and formatting are not. Logging every keystroke would bury the entries a reader actually needs to see.
Can an operator have a listing corrected?
Yes, on the same terms as anyone else: show the primary source. An operator can get a wrong fact fixed. No operator can get a caveat removed, a gap filled, or a position changed.
What if a figure changed rather than being wrong?
It is recorded as a change, with the old value, the new value and the date the movement was observed. Both figures stay in the record — that history is the point of keeping one.
Does a correction move the verification date?
Only if somebody re-read the primary source, which a real correction requires. The date never moves for a rebuild, a redesign, or a rewrite that checked nothing.
Research boundary.
This page is built from the sources below and from what the operators themselves publish. It is not a promise of current terms: offers, limits, verification rules and regional availability change without notice, and the operator's live cashier is the only current authority on all four. Where we could not read a primary source, the page says so rather than filling the gap.